Refund Policy

SellDispatch subscriptions are sold by Unbiassly, Inc. at https://selldispatch.com and charged through Stripe. A fee for a period that has already started is not refundable. A 14 day Teams or Company trial is not charged when you cancel before it ends. You can cancel anytime so the next period is not billed. Cancelling does not return money already paid for the current month or year.

This policy is part of the Terms of Service. Where a law requires a refund we cannot waive, that law controls.

Free has no charge and does not ask for a card. Pro is $9.99 per month, or $95.90 per year. Pro has no free trial. The yearly price includes the 4 week 1:1 dispatch training described on the pricing page. Teams is $7.99 per user per month after a 14 day trial, with at least two people. Company is $30 per month plus $7.99 per seat after a 14 day trial. Prices are in US dollars and do not include tax Stripe may add.

A first charge, a renewal, a plan change, and a resubscribe are final once the charge succeeds. Cancelling does not refund a month or year already paid. Adding or removing a Teams person, or changing Company seats, changes the next Stripe invoice for the days left in that month. A credit Stripe applies for unused days is a billing adjustment, not a cash refund.

Marketplace deals are between the buyer and the seller. SellDispatch does not hold that money and does not refund it. Affiliate codes that unlock a free month of Pro are not cash.

Before a card is added. Company and Teams setup can be canceled on that screen. Cancel setup closes the unfinished workspace, cancels invites already sent, and returns you to your account. You are not charged. Your pipeline and any personal Pro subscription stay.

After a subscription starts. Cancel in Stripe from Settings → Manage billing for Pro, Team → Billing for a team, or Company → Billing for a company. Cancellation takes effect at the end of the trial or the period you already paid for. You keep access until then. Deleting your account or stopping use does not cancel billing. The subscription keeps renewing until you cancel it or the card fails.

The Teams trial and the Company trial are 14 days. A card is required to start either one, and you are not charged that day. Cancel before the trial ends and you are not charged. Once that first charge succeeds, it is not refunded. The same rule applies to a monthly or yearly Pro charge: cancel before the renewal date to stop the next period.

Monthly and annual plans renew automatically until you cancel. Teams and Company renew monthly after the trial. Cancel before the renewal date if you do not want the next period. A failed card is handled by Stripe. If a renewal fails, access returns to Free unless that pipeline is marked grandfathered or a personal Pro subscription is still active, as described in the Terms.

Questions about a charge can go to support@selldispatch.com from the email on the account. We can help with a duplicate charge or a charge after a cancellation that Stripe already confirmed. A chargeback filed with your bank can suspend the subscription while Stripe reviews it.